WE PUT CUSTOMERS’ FIRST
At Dalco Heating & Air Conditioning, it’s all about getting the job done the customer has expected from us. And better yet, we strive to go beyond expectations.
HOW CAN WE GUARANTEE CUSTOMER SATISFACTION?
Dalco Heating and Air Conditioning's installation technicians are the best in skill, attitude and workmanship. They will care for your home and complete the job with speed and precision.
Dalco technicians will not wear shoes on your carpets. You can count on our technicians to wear booties to ensure your home remains clean throughout our service visit. The Dalco team serving your home will clean up when they are finished and take personal responsibility for your satisfaction. They will not smoke or swear in your home and they are drug-free.
If, when they have finished in your home, they have not performed in accordance with these high standards, we won't consider the job done until you are satisfied with the results.
THE DALCO PERFORMANCE GUARANTEE
You want a system to run and to last. You except that from everything we install.
Dalco Heating and Air Conditioning guarantees that when the equipment we have installed is maintained and operated in accordance with the manufacturer’s operating and maintenance manuals, the system will perform as we have stated and agreed upon.
Trust that your system is operating exactly as your thermostat shows. We have promised a maintained temperature variance of no more than 3 degrees from your temperature selection to the actual temperature at your thermostat when you are heating or cooling your home under normal operating conditions. If the installation temperatures are not achieved, we will make any necessary modifications, repairs or replacements at no charge to you for a period of 5 years.
This guarantee is meant to ensure that the equipment we install is sized accurately for your home at the time of installation. It does not cover situations where the home does not maintain proper temperature caused by a component or part failure.
CUSTOMER SATISFACTION GUARANTEED
“The technician was exceptional and addressed my concerns and questions with courtesy and thorough knowledge.”
Craig V. - Denver, CO
“Above and beyond! The team at Dalco is professional in every way. The Dalco technician went and fixed the problem while it was snowing outside and very cold. Wow!!! Thank you so much.”
Greg V. - Highlands Ranch, CO
“Very professional and they followed up! Would highly recommend.”
David T. - Denver, CO
“DALCO is an Outstanding Company. The owner, Marc, is a very genuine, no nonsense person. Honesty and integrity is what you will get. I have total confidence in this company and will use them for all my HVAC needs in the future.”
Jim S. - Golden, CO
“Highly recommended! Our serviceman was friendly, professional, and very knowledgeable. The job was completed quickly at a fair cost. Needless to say, I would definitely use DALCO again for any AC or heating issues.”
Evan N. - Castle Rock, CO
“Awesome company to work with. Not only did they show up on time, they were able to come three hours early!!! Love that!!! Their level of professionalism and care is second to none. They are cognizant about price competitiveness within their market and do exceptional work.”
Earl S. - Lakewood, CO